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Returns Policy
Returns Policy

The return address is:

Good Time Products Lingerie
22 Sycamore Way
Diss
Norfolk
IP22 4ZD

Due to the obvious health and hygiene implications with lingerie, for the goods to be returned if they are not damaged or faulty the following terms & conditions apply.

1. The goods must be unused and unworn. Please try on underwear over your existing garments.

2. The goods must be in their original condition & packaging, with any tags still attached.

3. The goods must be received back within 7 days from the day you received your order.

4. Return postage is at your expense.

If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods to you at your expense.

Exchanges

If you would like to return your order for an exchange, for perhaps a different size or colour, and we have correctly supplied the item you originally ordered, then we are happy to oblige within 14 days of purchase, but you will be required to pay return postage & packing before your exchange is processed.  Please contact us before you return your item for further information.